Troubleshooting
This page is here to guide you through issues or constraints while using GOAT, making it easier to solve them and continue progressing with your analysis.
Feel free to contact us for support or any further questions you may have.
Job failure
You can find below common job failure and suggestions to solve them.
Jobs cannot exceed two minutes length. There is also a limit on the number of features that can be analyzed for each indicator.
To perform analysis on large area, you can use the Filter to split your analysis into smaller areas.
For example, if you use the public transport trip count indicator in an area and a time period where no trip is performed; the job fails with the error: The Layer is None
You can try expanding the spatial or temporal range of your analysis.Accessibility Indicators
Heatmap Gravity
The sensitivity of a Gaussian impedance function cannot be higher than 1,000,000.
You can use the suggested sensitivities in GOAT as a reference.Catchment area
The starting points of the indicator must be within 100m of the road network.
To accurately set your starting points on the map, you can visualize the network either directly with the basemap or by using the street network layer in the scenario. 
Uploading datasets
If you try to upload a dataset type that is not supported by GOAT, an error occurs. See supported dataset types